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This is Old Creek Wall Bed Factory's Company Blog. Our goal here is to provide information on our products, philosophy, goals, and vision. We hope you like it!

Recent Posts

  • 5 Ways to Keep Your Home Cool Without Air Conditioning
  • Murphy Bed Warranties
  • Five Summer Projects for your Home
  • Hide-A-Bed Return Policies
  • Delivery Procedures
  • The Pros and Cons of Company Location
  • How to Spot A Company That Cares: The Good and the Bad of Customer Service
  • Wall Bed Exteriors: Veneers and Melamines
  • Another Happy Customer
  • Wall Beds and What They’re Made Of

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August 15, 2008

5 Ways to Keep Your Home Cool Without Air Conditioning

With temperatures rising outside it can be hard to enjoy the activities that summer months offer, especially when that heat travels indoors. The natural response to high temperatures is to install an air conditioning system in your home, but this can prove to be a costly venture both to your pocket book and the environment. To help you avoid these costs we’ve selected five tips to keep your home cool in the summer without air conditioning.

    Insulate your attic: Just like a drafty attic in the winter time can make your home feel a little on the arctic side, an under insulated attic can remove any chance of a cool breeze wafting through in summer months. Whether or not you have air conditioning installed in your home, taking the time to insulate your attic can greatly reduce the chances of cold air escaping, as well as lower your electricity bill.

    Block the Sun: Inexpensive and easy to install, heat reflecting window film can significantly lower the temperature in your home during warm summer months. Not only do they reduce heat entry, but they prevent sun glare and ultraviolet light from damaging your furniture.

    Plant deciduous trees: Large trees or bushes near sun-facing windows can provide enough shade to have an impact on your indoor temperature. While planting now will not yield immediate results, when properly cared for these plants can last as long as your home, meaning years and years of relief.

    Keep Air Flowing: Fans keep air moving throughout your home, and this constant movement makes your home feel cooler. Portable fans work well, but if you have a home heating system or a whole house fan, utilizing the “fan only” setting will keep air moving and remove warm air.

    Lower the humidity: The more moisture that is in the air of your home the warmer it will be. To lower the humidity, try to avoid tasks that create moisture during the day, such as running the dishwasher or taking a hot shower. When these tasks cannot be avoided, be sure to utilize ventilation to remove as much moisture as possible.

          For more information, and more cooling tips, visit the Home Tips website.


          By,
          brichmond

          Topics: Newsletter Articles | No Comments »

          July 24, 2008

          Murphy Bed Warranties

          Product Warranties

          When you purchase your folding bed, you are making an investment in your home and it is important to know that it will last as long as you need it to. Unfortunately, things can break or wear down, and a folding bed is no exception. Because of this, knowing the warranties regarding your folding bed can be very helpful in the event that it should become defective.

          Mechanism Warranties

          The most common element of a folding bed that has a warranty associated with it will be the mechanism. Because this is so elemental in the function and use of your folding bed it is fitting that this be the most important warranty. The longer the warranty is for your folding bed mechanism, the more confidence that you can have in the company and in the product. A shortened warranty period may be a sign that the mechanism is not designed to last an extended amount of time, putting you out of luck if it breaks. It is also important to read the warranty thoroughly to prevent any confusion over what is covered and what is not in the event of a defect.

          Murphy Bed Warranties and Repair Policies

          Warranties on folding beds will vary from company to company. Some companies have repair teams that they can send directly to your home to fix or replace damaged or broken parts of your folding bed. Companies may also simply send you the pieces necessary to repair your folding bed, leaving you to conduct any repairs. Reading through these specific warranties and repair policies is important, especially if your folding bed will be used regularly.

          A folding bed should be a lasting fixture in your home, and one that you are able to enjoy year after year. We hope that this series of blog posts have been helpful in your decision making process towards purchasing a folding bed. Keep coming back for updates and additions, as the wall bed industry is always growing!

          By,
          brichmond

          Topics: Murphy Bed Buyers Guide | No Comments »

          July 15, 2008

          Five Summer Projects for your Home

          Summer is the season to be outdoors, and it can be easy to get caught up in the recreational and relaxing activities that it brings. While many look forward to this time to relax, it is important to remember that your home never rests, and summer can be the perfect time to do maintenance projects around the house. Get the whole family involved in these projects, and they just may become an annual event that everyone looks forward to. We have scoured the Do It Yourself website for the perfect projects for your home this summer and present our five favorites to you!

          Repair driveway cracks: Does your asphalt driveway have unsightly cracks? Summer is the perfect time to fill those cracks, and spruce up your driveway just in time for that end of the summer bash you’ve been planning. Not only will your driveway be more visually pleasing, but repairing cracks now will help prevent future cracks and water damage that can occur during colder months.

          Build a fence: The thought of fence building may conjure up thoughts of Huckleberry Finn and hours of whitewashing, but today’s fence market has an option for every style. Whether you want a fence to simply provide property lines, or an ornate fence to spice up your front yard or garden, anyone can build the perfect fence. These tips will help you plan your perfect fence project, and maybe even give you some ideas you hadn’t thought of.

          Make your own jelly: Summer is the season for berries, whether you grow them yourself or purchase them at a market. Utilize these sweet treats while they are at their prime by making jelly that can be shared with friends and family. Homemade jelly is not only healthier than many store bought brands, but will be a more satisfying treat knowing that you made it on your own!

          Deep clean your deck: Harsh winter weather can really wear down your deck, leaving unattractive stains and blemishes just in time for backyard parties. Summer is the perfect time to clean and repair your deck. Not only will it be a more alluring backyard destination, but it will better prepare your deck for the rain that is sure to come in the fall, preventing future repair needs.

          Give your home a fresh look: Nothing freshens up the appearance of your home like a fresh coat of paint, and summer weather is perfect paint weather. While painting your whole house can pose a daunting project, small improvements can have just as positive of an effect. Projects such as painting exterior doors or window shutters can give a fresh look to your home, without having to repaint the entire house.

          Want more Summer Project Ideas? Check out the DIY Website for more indoor and outdoor projects of all sizes.

          By,
          brichmond

          Topics: Newsletter Articles | No Comments »

          July 15, 2008

          Hide-A-Bed Return Policies

          It is the hope of every customer that the product they order will be the perfect fit for their home. Because this is not always the case, it is especially important to study the return policies of any company you plan to make a purchase from, especially in the case of purchasing an investment such as a hide-a-bed.

          Return Time Frame

          It is important to ensure that should you for any reason need to return the product—in full or in part—that you have an ample time frame in which to do so. When you know the length of time you have to potentially return your hide-a-bed, you can better plan your time frame for installation and trial usage. Additionally, pay careful attention to return policy time frames and their relation to shipping time. If a return policy does not include shipping time, you will need to prepare for this when arranging to return your hide-a-bed.

          Services Charges

          When placing your order, be sure to note if the company you are ordering through has any service charges associated with product returns or exchanges. Often companies have service charges or handling fees for returning your hide-a-bed, especially if the return is conducted after a certain time period.

          Shipping

          It is especially important to be aware of return policies and fees if you are purchasing your hide-a-bed from a company that is not located near to you. Because returning the hide-a-bed will involve getting it back to the company, if you are not returning it due to damages or defects you will most likely have to pay for the return shipment. It can be beneficial to discuss this with the company before making your hide-a-bed purchase, so that you are not caught unaware when attempting to make a return.

          Communicating with the company your hide-a-bed was purchased from can be the biggest asset in making a return go smoothly. Be sure to ask plenty of questions before making your purchase, and continue to ask questions throughout the ordering and delivery process if you are at all concerned. Please join us next week as we discuss the ins and outs of hide-a-bed warranties.

          By,
          brichmond

          Topics: Murphy Bed Buyers Guide | No Comments »

          July 7, 2008

          Delivery Procedures

          When preparing for the delivery of your wall bed there are several factors to be prepared for. It is important that you are aware of what will be expected on your behalf during the delivery of your Murphy Bed, as well as to know what to expect of the delivery company.

          Inspecting Your Murphy Bed

          Upon first receipt of your bed, it is highly important to fully inspect the package for any damage. In most cases, any damage claims can only be made if discovery of the damage was noted with the delivery personnel present. Because of this, you will want to make sure that you thoroughly inspect the packaging and the Murphy Bed itself to ensure that there is no damage.

          Curbside V. In-Home Delivery

          When purchasing your Murphy Bed it is important to read carefully the shipping terms offered by the company. Many companies provide different levels of delivery service, and depending upon your unique situation it may be beneficial to take advantage of higher value delivery services. Curbside delivery is standard among most delivery companies, and requires the most preparation on your behalf. In this situation your Murphy Bed will be delivered to your home, but it is not guaranteed that it will be brought into the house or even taken off of the delivery truck. Some Companies may offer a more premium level of shipping that includes bringing the Murphy Bed into the house, unpacking it, and even installing it for an additional fee.

          Installation

          Before your Murphy Bed is delivered, it can beneficial to look over the installation instructions, if they are provided on the company’s website or through other literature. Knowing ahead of time the proper tools and assistance you will need to correctly install your Murphy Bed can save you time and effort, and lead to quicker enjoyment of your Murphy Bed. If you choose to invest in a premium level of delivery, ask ahead of time how much room the delivery team will need to operate in, and if any tools or portions of the installation will be required on your behalf. In many cases, even with premium delivery service, you will be responsible for mounting the Murphy Bed in your home, for liability reasons.

          Once your Murphy Bed has been delivered and installed, you can usually breath a sigh of relief. Unfortunately, over time anything can happen, so it is extremely important to be educated when it comes to your wall bed’s warranty. Keep coming back as we discuss the ins and outs of Murphy Bed Warranties.

          By,
          brichmond

          Topics: Murphy Bed Buyers Guide | No Comments »

          June 30, 2008

          The Pros and Cons of Company Location

          The location of the company you plan to purchase a wall bed from can be a very influential part of the decision making process. While your decision should be chiefly based upon the wall beds and how they fulfill your personal needs and wants, there can be influential factors regarding a company’s location. Whether you are worried about shipping costs, taxation or the possibility of visiting a showroom, it is important to look into company’s that are both near and far from you to ensure that all of your needs are met.

          Showroom Availability

          Choosing a company that is locally based near your home offers the possibility of visiting their showroom and viewing the product in person before placing an order. This can be an important factor for those wishing to see exactly what their wall bed will look like, how easy it is to operate and how it will match with their existing furniture.

          Shipping Costs

          The location of a wall bed company can also affect the shipping costs that you will pay. Shipping costs vary from company to company, as some operate on a case-by-case basis and others offer a flat shipping rate. For company’s operating on a case-by-case basis, the closer you are located to the company the greater the chance that the shipping costs will be lower. For company’s operating on a flat fee shipping rate, you have more flexibility to base your choice solely on the wall bed itself, as your shipping fee will not be affected by your location.

          Sales Tax

          The application of sales tax to your order is another important element when purchasing a wall bed. If you reside in a state that does not implement a sales tax but are purchasing your bed from a state that does, you may be required to pay tax on your order. Likewise, ordering from a state with no tax may be beneficial to you as a customer, as your order may not be taxed.

          It is important to remember that your overall satisfaction with your wall bed is the central goal, and considering a company’s location is just one step in the decision process. Keep coming back for more tips on choosing the company that is right for you.

          By,
          brichmond

          Topics: Murphy Bed Buyers Guide | No Comments »

          June 24, 2008

          How to Spot A Company That Cares: The Good and the Bad of Customer Service

          One of the main indicators of quality in any company is the way that they treat their customers. When shopping for the right company to purchase your wall bed from it is important to recognize good and bad customer service. Buying a wall bed should be more than a purchase, but an investment in a piece of your home and the company you choose to work with should reflect positive values.

          With technology quickly becoming the primary means of business, most companies have a website representing their products and services. When browsing the websites of wall bed companies there are several factors to look for.

            • Does the website have a Contact Us page readily available from their homepage, or do they make you search around for ways to contact them? Does their contact page only allow you to email them, or do they offer a toll free number for you to contact them free of charge?

            • Does the company offer warranties or return policies for their products? How easy is it for you to process a return?

            • If you do decide to purchase a wall bed from a company, what type of product support do they offer on the back-end? Is there someone you can call if you experience issues installing or assembling your wall bed, or just have general questions or concerns?

            • Does the company list any testimonials or customer recommendations? How do others rate their customer service experience with the company?

                  All of these are factors you should look for when you are on a wall bed company’s website and are searching out a company with high customer satisfaction standards.

                  Although the internet and websites can be an effective way of communication between a company and its customers, it is still important to have customer service available over the phone. Speaking directly with a representative of the company you plan to purchase your wall bed from can be the best way to get detailed information about your purchase and any policies you may have missed on the website. Speaking with a member of the company can also give you a good feel for the company itself to help you determine if you would like to purchase your wall bed from them.

                  Whether you are visiting a company’s website or speaking with them directly, you should be greeted by staff that is polite, professional and knowledgeable about their product and company. It is important that you feel you can build a trusting relationship them, especially when you are making an investment as large as adding a wall bed to your home. A staff that is knowledgeable and friendly reflects positively on the company and the level of service that they provide.

                  Once you have developed a sense of the level of customer service that a company offers, there are several other factors to consider before making the final decision. Keep coming back for our continued exploration into selecting a wall bed company!

                  By,
                  brichmond

                  Topics: Murphy Bed Buyers Guide | No Comments »

                  June 16, 2008

                  Wall Bed Exteriors: Veneers and Melamines

                  Achieving the Look You Want: Veneers and Finishes

                  During your search for the perfect wall bed, you’ll run into many industry related terms that may throw you for a loop. One of the terms you’ll run into over and over again is ‘veneer’. What is a veneer and how does it play into your purchasing decision?

                  A veneer is essentially a thin layer of material placed over a core panel to provide consumers with benefits that they could not achieve with solid wood alone. Some of these benefits include warp prevention, aesthetics and lower price points.

                  Within the world of wall beds, there are two primary types of veneers on the market: Solid Wood Veneers and Laminate Veneers. Each option has unique pros and cons you should consider.

                  Solid Wood Veneers

                  Solid wood veneers involve layering a thin slice of solid wood over a core panel. The core panel may be constructed of plywood, particleboard or medium density fiberboard (MDF). The wood veneer can be finished in several different ways and can be made out of any type of wood which allows you to achieve the exact look you want for your wall bed.

                  Pros of Solid Wood Veneers

                  One advantage of using a solid wood veneer is that you achieve the look of real wood without having to worry about the possible dis figurations that can occur with furniture completely crafted from solid wood. Since natural wood has the possibility to warp over time, introducing a veneer significantly decreases the likelihood of warping while maintaining the natural look of solid wood.

                  Another advantage is price. Any piece of furniture constructed from solid wood will cost a premium. Taking advantage of a veneer gives you the same quality look and feel of solid wood without the price.

                  Thirdly, solid wood is very, very heavy. Not only does your price per wall bed go up dramatically, so will your delivery cost and any future costs associated with moving your wall bed. A wall bed that utilizes premium wood veneers is much lighter.

                  Cons of Solid Wood Veneers

                  Because every tree is different, the grain on every piece of wood will be slightly different from the next. When choosing a wall bed with a solid wood veneer, it is important to remember that the grain on your wall bed may differ from the grain on other furniture in the room or your home, even though they may be the same type of wood. If you want your wall bed to have an even, consistent wood grain you may want to consider a laminate veneer (discussed in greater detail below).

                  Finishing Solid Wood Veneers

                  There are several types of finishes that can be applied to solid wood veneers, all of which enhance the wood in different ways. When choosing the type of finish that your wall bed will have you should take into consideration the type of finish that the accompanying furniture will have, the look and feel you want the room to have, and the overall color scheme that you plan to utilize in the room the wall bed will be used.

                  Oil Based Finishes:

                  Oil based finishes are generally either hand applied or sprayed onto the surface of the wall bed. Oil finishes are designed to penetrate deep into the wood and allow the natural grain of the wood to really shine while enhancing it with pigmentation. This type of finish is generally available in several shades to create the look you want, or accent your existing furniture. Specific color availability varies based on the company you are purchasing your wall bed from.

                  Water Based Finishes:

                  Similar to oil based finishes, water based finishes can be applied with a brush or sprayed on. Water based finishes are best used in situations when the finish will be more of a protecting agent, rather than an addition of color. Water based finishes are a more eco-friendly option, as they use less chemicals than other types of finishes and any spillage can be cleaned using water.

                  Lacquer:

                  A lacquer is a type of varnish that is applied to furniture and can be clear or colored. When a lacquer is applied to a surface it dries through the process of solvent evaporation which creates a solid, extremely durable finish. Lacquers can have different levels of sheen, from matte to high gloss, and can be further polished to achieve variations of look and texture.

                  Paints:

                  Paints are a great option when the color of your wall bed is your main concern. Because paints come in all levels of coverage, color and shine there is a wide variety of options. However, it is important to note that paint may fully cover the natural grain of the wood.

                  Laminate Veneers

                  A laminate veneer, like a wood veneer, is a thin layer of material that is applied over a core panel. The difference, however, is that the thin layer is not made of wood. Instead, laminate veneers (also referred to as Melamine or Formica) are made of synthetic materials.

                  Pros of Laminate Veneers

                  Because a laminate is a man made substance, it can be made to have any appearance you would like. For example, if you want the look of solid wood but don’t want to worry about grain inconsistency or can’t afford solid wood, laminate veneers are a good solution. Or if you like a more contemporary finish in black, you would opt for something made from melamine (a type of laminate veneer). Laminate veneers are wonderful in that your options are endless whereas wood veneers can only vary as much as the trees they come from.

                  Cons of Laminate Veneers

                  Where all of this may get a little tricky is when a laminate veneer is made to look like wood. Some people are unclear of the difference and pay real wood veneer prices for laminate veneers that imitate real wood. Though laminates can be made to have the appearance of natural materials, in the end they are still man-made and as such you should be paying less for them.

                  Another con of laminate veneers is if you want the actual look and feel of real wood. Unfortunately, a laminate veneer will never have the exact look and feel of real wood because it isn’t real wood. If this is something that is important to you, solid wood veneers will achieve this better than any imitation laminate veneer can.

                  Conclusion

                  When choosing your wall bed make sure you understand what your bed is made of – especially the exterior surface. Using veneers can be a smart decision if you find a company that uses quality veneers and can utilize them in a way to create a look that will enhance the décor of your home.

                  Keep coming back as we begin to explore the things to look for when choosing the company that you will purchase your wall bed from.

                  By,
                  brichmond

                  Topics: Murphy Bed Buyers Guide | No Comments »

                  May 21, 2008

                  Another Happy Customer

                  We always love customer comments!

                  Gentlemen, and Ladies,

                  I would like to thank everyone involved in the “Mayes” Wall Bed order.  The order was placed several months ago from my California home and the delivery scheduled April 1 at an Arizona residence.  The bed arrived in perfect shape, exactly as it had been shipped, on the scheduled date.  In my experience this is a remarkable feat.  I had some very nervous hours expecting difficulties in this process, since I have rarely had such good service from orders placed at local stores fro merchandise.

                  The bed is in, and looks and functions exactly as expected (and hopped for).  The assembly was non eventful, thanks to remarkably clear and accurate directions.  So-again my profound thanks for a job well done!  And a special Thank You to Sean (if that’s the correct spelling) for his comforting assurance as this process evolved over time.  And to FedEx for their excellent support to your business and customers.

                  Sincerely,

                  Jack Mayes

                   

                  By,
                  j.lidstrom

                  Topics: Customer Service | No Comments »

                  April 25, 2008

                  Wall Beds and What They’re Made Of

                  In today’s wall bed market there are a number of wood materials wall beds are constructed out of. Four of the main materials used in constructing a wall bed are Particle Board, MDF Board, Ply Wood, and Solid Wood. Each material has unique qualities that lend themselves to the operation and structure of your wall bed. Each material type is outlined below to give you a better understanding of why it is used, what it is best used for, and what to look for when choosing your perfect wall bed.

                  Particle Board

                  Particle Board is an engineered material used primarily for exterior furniture surfaces. It is composed of highly compressed wood pieces, or particles, which gives the material its name. In wall beds, particle board’s chief use is for exterior surfaces, because its guarantees a smooth surface and is less likely to warp or crack over time. Particle board strength is measured by its PSI, which gauges the compression of the particles together, and therefore the overall quality and strength of the board as a whole. A cheaper product will be composed of cheaper particles, and therefore have a lower PSI. Industrial strength particle board is much stronger, and has a much higher PSI rating. One thing to note is that particle board may contain amounts of formaldehyde, and it is important to be aware of this when furniture will be used in nurseries, or other highly sensitive spaces. Newer age particle board does not utilize formaldehyde in its construction so be sure to ask when purchasing a wall bed that has particle board components.

                  MDF

                  MDF is a material similar to particle board and has the same usage as an exterior surface wood since it results in a smoother surface and is less likely to warp and crack. MDF, however, is a much more refined product than particle board. It is also composed of wood particles, but they are much, much smaller than those that particle board is comprised of. Because of this, MDF has a slightly smoother texture than particle board. Consequently, this decrease in particle size makes MDF a much heavier product than particle board. This increases its structural use, but also makes your wall bed much heavier, which can be a hindrance when installing or moving your wall bed.

                  Plywood

                  Plywood is a material that is generally stronger as a structural material than particle board or MDF. Plywood is constructed of several thin layers of wood, and can also be called layered board. The wood used to create the layers in plywood is generally B grade wood, which individually would not be strong enough for use, but when layered together creates a much stronger material. Use of plywood minimizes the chances, which makes it desirable for exterior surfaces of a wall bed, as well as interior. Be cautious when selecting a wall bed that utilizes plywood as a main structural component, however, as knots in the wood layers can create instability. If one layer of the ply wood has a knot, it creates a point of weakness that can be transferred throughout the wood.

                  Solid Wood

                  Solid Wood is the material that is most used in wall beds for structural composition. This is the strongest material available, and is consequently the material used most often for the most important part of the wall bed: the structure. Solid wood is generally not used as an exterior material for several reasons. Solid wood can naturally warp, leading to visual imperfections which decrease the overall appearance and structural performance of your wall bed. It is also difficult to guarantee and align specific grain patterns when using solid wood, and it is more difficult to work with for exterior purposes. Solid wood is also very expensive, and unnecessary use is wasteful in our limited eco-system. Wall beds that utilize solid wood as their main structural material will be extremely strong, but for aesthetic purposes solid wood is not recommended as an exterior surface.

                  Deciding what you want your wall bed to be made of brings you one step closer to knowing which wall bed is perfect for you. Once you know the materials, the next step is to choose how your wall bed looks. We look forward to seeing you again soon!

                  By,
                  brichmond

                  Topics: Murphy Bed Buyers Guide | No Comments »

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